Privacy Policy

The following Privacy Policy is provided by Energy North Pty Ltd ACN 667 570 872 and reflects our commitment to protecting the privacy of personal information provided to Energy North or otherwise collected by us, offline or online, including through www.energynorth.com.au (Site). In this Privacy Policy we, us or our means Energy North Pty Ltd.

What we collect
When you visit this website, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site’s operation. This information is used to generate user profiles and to personalise the web site to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your name, telephone number, email address, or other information.

Whenever you are asked to provide personal information, we will notify you of the purposes for taking such information, usually at the point when the information is collected. Providing information on online forms is always voluntary, and you are free not to complete any online forms. We will let you know when certain information is required to carry out the service requested, usually by placing an asterisk or some other designation next to required information (or by letting you know when certain information requested is optional).

How we use it
The information collected online is stored indefinitely and is used for various purposes, including processing your transactions, customer service, product and service development, responding to your inquiries, direct marketing and marketing analysis and facilitating your use of this website. The information we collect may be shared with IT providers, affiliates and selected other entities for support purposes only.

Your choices
You may choose not to disclose information by contacting us via phone or email. You may choose to opt-out of receiving promotional information from Energy North by checking the appropriate box at the time of information collection or at a later time by sending an email.

Other disclosures
We also reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers or the public.

Links to other websites
The sites to which we link, including but not limited to the sites of third party content providers including bookings, may have different privacy policies and practices from those disclosed here. These other websites may send their own cookies to visitors, collect data or solicit personal information. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Safeguarding your information
Energy North uses reasonable precautions to keep your personal information secure from loss, misuse and unauthorised access, disclosure, alteration and destruction. However, we are not responsible for any breach of security or for the actions of third parties.

Contacting us
If at any time you believe that we have not followed the above policy, or would like more information regarding your privacy protection, please let us know by sending an email to us, Attn: Privacy Policy. We will make reasonable efforts to identify and correct any problem.

We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information we collect.